At Samsung Finance, we want to make sure that your repayment plan is realistic and affordable for you. Sometimes we may ask you to complete an Income & Expenditure form so we can better understand your financial circumstances.
This helps us treat you fairly, avoid placing you under unnecessary pressure, and agree a repayment plan that works for your situation.
Situations where we may request this form
We may ask you to complete an Income & Expenditure form if:
You tell us you are experiencing financial difficulties (for example, illness, bereavement, loss of employment, reduced income).
You ask us to change your contracted repayment terms (such as lowering payments, deferring payments, or paying off arrears).
You are struggling to meet your current monthly repayments and need our support to set up a new payment plan.
You are working with a debt management company or another lender who has prepared a budget, and you would like us to take this into account.
We need to review your account because there are signs that your repayments may not be affordable.
How the information is used
We use the information in your Income & Expenditure form to:
Understand your household budget and essential commitments.
Assess what level of repayment is affordable for you.
Ensure any new repayment arrangement is sustainable and fair.
We will never use this information for any other purpose.
How to complete the form
You can complete our secure form online here:
👉 Complete the Income & Expenditure Form
If you have already completed an Income & Expenditure form recently for another lender, debt management company, or advice agency — and your circumstances have not changed — you can simply upload a copy instead (Click on the link and add as an attachment)
Need help?
If you are unsure how to complete the form, or would like support, please contact us — our team is here to help.
âť“ Frequently Asked Questions
Q: Why do I need to complete this form?
A: It helps us understand your financial situation and agree a repayment plan that is fair and affordable for you.
Q: Will completing the form affect my credit score?
A: No — filling in an Income & Expenditure form will not affect your credit score.
Q: Can I use a form I already completed with another lender or debt advice service?
A: Yes — if your circumstances haven’t changed, you can upload a copy instead of filling in a new one.
Q: What if I can’t provide all the information right now?
A: Complete as much as you can, and we’ll work with you to fill in any gaps.
Q: How will you use my information?
A: Only to assess affordability and agree a repayment arrangement. We will never use it for anything else.